Vuelos desde Cuba
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If you can't find what you're looking for in our FAQs, feel free to contact us, and it will be a pleasure to give you a prompt answer.
When booking a round trip, please provide all participants' names, birthdates, and flight information (arrival and departure). In addition, please provide a phone number where we can reach you and any other helpful information to help us give you the best tour experience.
Round trips can be canceled free of charge 30 days before arrival. All cancelations made less than 30 days before the tour start are subject to a 100% cancellation fee of the trip's deposit.
With your booking confirmation, you will also receive a contact number to use if necessary to reach us before your tour.
Please note that at some destinations, there may be limited or no options to meet your dietary needs. However, our tour guides will do everything possible to ensure your needs are met.
In some natural parks and local attractions, we need to use local guides, and in those situations, you might be part of a larger group. Most of the time, we manage to have these tours private just for our groups too.
Towels: All accommodations will provide bath towels, but when the tour includes waterfalls, swimming in rivers and natural pools, or snorkeling, we recommend you bring a small beach towel for those days.
Shoes: all of our round trips include walking in nature, valleys, waterfalls, near rivers, and in cities. It is recommended to bring comfortable walking shoes.
Our private tour with Shagotours was phenomenal! It was truly the highlight of our trip. Our guide was brilliant and so knowledgeable, gave us background around every activity we did. Not only was our tour fun but it was so educational. 100% recommended!
We had the BEST time! Incredibly knowledgeable guide and excellent assistance. They took care of us and made sure we always had a cold beverage in our hands. We visited 3 incredible cenotes and Akumal for swimming with turtles. We highly recommend requesting them because you are guaranteed a GREAT TIME!
Incredible and awesome tour! Arranged for us by an excellent team, provided a very comfortable and clean car. Knowledgeable and helpful guides looking out for you. Impeccable service.
Great company! We did three private tours and all of them were amazing! Tulum ruins plus an ATV ride swim through an underground cenote cave, the second tour was Chichen Itza and the third a swim with turtles! BEST OF THE BEST! Wish we had more time to book another tour!
Our tour of Chichen Itza was incredible! Shagotours provided personal service that was unmatched, our tour guide was very knowledgeable and fluent. Highly recommend doing this private tour as opposed to one of the large bus tour experiences.